Shipping Policy
Thank you for choosing Frostek!
We strive to ensure your orders are processed and delivered promptly.
Please review the following details regarding our shipping process:
Processing & Handling
- All orders are processed within 2–3 business days (excluding weekends and holidays).
- Orders placed after 5:00 PM local time will begin processing the following business day.
Domestic Shipping
- Estimated delivery time is 5–10 business days after your order has shipped.
- Tracking information will be provided via email as soon as your order is dispatched.
International Shipping
- Estimated delivery time is 15–30 business days, depending on the destination.
- Customers are responsible for any import duties, taxes, or additional fees required by customs.
Shipping Rates & Carriers
- Shipping costs are calculated at checkout based on weight, dimensions, and destination.
- We primarily ship through reputable carriers such as USPS, UPS, or FedEx.
Order Tracking
- You will receive a shipping confirmation email containing your tracking number and a link to the carrier’s website.
- If you experience any issues with tracking your order, please contact order support.
Shipping Delays
- Delivery times are estimates and may be subject to delays due to weather, customs processing, or other factors beyond our control.
If you have any questions or concerns about your order, please contact us at [email protected].
We appreciate your business and look forward to serving you!